Furniture Pickup Checklist: What to Do, Check, and Enjoy Your New Furniture

Before you leave a furniture warehouse, confirm that you received the correct item, inspect the packaging and visible surfaces, count every box and component, photograph the condition, and secure the load for the trip home.

A pickup inspection does not need to take long. Those few minutes create a clear record of the furniture at handoff and give you a chance to address an obvious problem before the item is moved again.

Before you drive to the warehouse

Confirm that your order is ready and ask how many cartons or pieces you will receive. If you want to see a specific item before pickup, contact the warehouse first so the team can confirm availability and access.

• Bring your order number and photo identification.
• Use a vehicle with enough enclosed or properly secured cargo space.
• Bring moving blankets, straps, corner protectors, and a clean tarp when needed.
• Measure the vehicle opening, cargo area, and the route into your home.
• Arrange enough help for the item's size and weight.
• Check whether the item is assembled, boxed, or divided among several cartons.

Do not plan to carry large furniture loosely in an open vehicle. Wind, road vibration, sudden braking, moisture, and contact with straps can damage upholstery, finishes, glass, and packaging.

Your five-minute pickup inspection

1. Match the order. Check the product name, model, size, color, orientation, and quantity against your confirmation.
2. Count the pieces. Confirm the number of cartons, cushions, chairs, leaves, bases, hardware boxes, and other separate components.
3. Look at the packaging. Check for crushed corners, punctures, water marks, torn wrapping, broken straps, or signs that a carton was dropped.
4. Inspect what is visible. Look for tears, dents, chips, cracks, bent parts, finish damage, or a product that does not match the order.
5. Take photos. Photograph the item, packaging, labels, and any concern before loading.
6. Ask before leaving. If something looks wrong, pause the pickup and speak with the Leisure Space team.

What to check on sofas, sectionals, and recliners

• Confirm the upholstery color, sectional orientation, and number of pieces.
• Check arms, corners, backs, cushion edges, seams, zippers, and exposed legs.
• Count loose cushions, pillows, legs, connectors, power cords, remotes, and hardware.
• For reclining furniture, ask which backs or bases detach for transport.
• Keep fabric and leather away from dirty vehicle surfaces, sharp tie-down hooks, and unpadded straps.

Do not test a power recliner while it is partly packed or unsupported. After it is safely positioned at home, follow the product instructions, connect the correct components, and test each function.

What to check on desks and office furniture

• Inspect desktop corners, finished edges, drawer fronts, and leg mounting points.
• Confirm that drawers, shelves, keyboard trays, hardware, and instructions are included.
• Check glass, charging ports, lighting, or power components when the product includes them.
• Transport panels flat only when the manufacturer or packaging indicates that position is safe.

Large desktop panels can flex or chip when they are supported at only one end. Keep the original protective materials in place during loading.

What to check on dining tables and chairs

• Confirm the tabletop, base, legs, extension leaves, chairs, and hardware cartons.
• Inspect tabletop edges and corners for chips, cracks, scratches, or finish damage.
• Check chair backs, seats, legs, upholstery, and visible joints.
• Make sure chair quantities match the set you purchased.
• Protect glass, ceramic, stone-like, and other rigid tops from edge impact and improper stacking.

A dining set may arrive in several boxes, and the hardware may be packed inside one specific carton. Count the boxes before leaving and keep the labels visible until assembly is complete.

What to check on beds, mattresses, and bedroom furniture

• For beds, confirm the headboard, footboard, side rails, slats, support legs, and hardware.
• For mattresses, verify the brand, model, size, and packaging condition before opening.
• For dressers and nightstands, inspect corners, tops, drawer fronts, handles, and feet.
• Secure drawers and doors before moving case goods. Do not rely on their own weight to keep them closed.
• Transport mirrors and glass panels with suitable protection and support.

What to check on powered or adjustable furniture

• Count power supplies, cords, remotes, control boxes, brackets, and connecting cables.
• Look for pinched wires, cracked connectors, bent metal, or damaged control buttons.
• Keep electrical parts dry and protected from impact.
• Use the product instructions during assembly and test the item only after it is fully supported.

Load the furniture for the ride home

Place the heaviest stable pieces first. Use blankets or the original packaging between finished surfaces, the vehicle, and tie-down straps. Secure the load so it cannot slide, tip, or rub during turns and braking. Do not place heavy cartons on upholstery, glass, thin panels, or delicate tops.

The person transporting the order controls the furniture after pickup, so careful loading helps separate a product condition issue from damage caused during the drive or move into the home. Ask the warehouse team if you are unsure where a carton can be strapped or whether a piece should remain upright.

Why inspection and original packaging matter

Leisure Space asks customers to inspect packaging and furniture promptly because large items pass through several handling stages. Photos taken before loading or immediately after arrival help show where the issue appeared. Keeping the box, protective inserts, labels, wrapping, and pallet materials also gives the store, carrier, supplier, or manufacturer something concrete to inspect.

The current Leisure Space Return and Refund Policy says that damaged, defective, missing-part, or incorrect items must be reported within 48 hours of delivery. For a warehouse pickup, report a visible concern before leaving when possible. If you discover an issue after reaching home, contact Leisure Space promptly and within the policy window.

The policy also requires original packaging for eligible returns and asks customers to keep it until a claim or return review is resolved. This protects the furniture during any return trip and preserves the labels and packing materials needed to evaluate a freight or product claim.

What to do if something is wrong

Stop unpacking or assembly if continuing could make the issue worse. Take clear photos of the furniture, the problem, the outer packaging, the shipping label, and any damaged box, pallet, or wrapping. Keep every part and all packaging together.

Email service@leisurespaceus.com with your order number, photos, and a short description. Do not send or bring an item back without written authorization. The policy states that unauthorized returns may be refused.

Before you discard the packaging

• Confirm every item and component matches the order.
• Complete the initial inspection before assembly.
• Verify that all hardware and instructions are present.
• Test moving or powered functions after correct assembly.
• Keep the original packaging until any concern is fully resolved.

Eligible standard products may be returned within 30 days, subject to the policy's conditions and exclusions. Items generally need to remain new and unused with their original packaging, accessories, hardware, manuals, and components. Custom, special-order, made-to-order, clearance, and final sale products are generally non-returnable. Read the product page, order documents, and current policy for the terms that apply to your purchase.

Frequently asked questions

Should I open every box at the warehouse?

Ask the warehouse team what can be inspected safely without removing packaging needed for transport. At minimum, match labels and quantities, inspect the exterior, photograph any damage, and check visible furniture surfaces.

How soon should I report damage or missing parts?

The current Leisure Space policy requires damaged, defective, missing-part, or incorrect items to be reported within 48 hours of delivery. Report an obvious pickup issue before leaving when possible.

Can I throw away the box after assembly?

Keep the original box, inserts, labels, wrapping, and other protective materials until you have inspected the furniture and any claim or return review is fully resolved. Original packaging is required for eligible returns under the current policy.

Can I return furniture directly to the warehouse?

Only after Leisure Space approves the return in writing and provides instructions. Do not return an item without authorization.

What should I bring for warehouse pickup?

Bring your order information, identification, a suitable vehicle, moving blankets, straps, protective materials, and enough help to move the item safely.